Employee Management

Finding the right IT consultant for your business

Learn what to consider when choosing an IT consultant for your business.

Published: December 20, 2012
Updated: January 30, 2017

When navigating the world of information technology, it's important to know what solutions to implement and integrate into your business, what you should replace (or simply throw out), and what will best support your business growth plans.

A good Information Technology (IT) consultant can help you navigate these difficult decisions by serving as your digital advisor – helping you decide what technology to buy, when to buy it and, most importantly, what to leave on the shelves.

To help you get the most for your money, here are some do's and don'ts to consider when searching for your personal IT guru:

  • Check their credentials. If you're hiring someone to install your computer network, for example, you want to ensure this person has training and, better yet, a certification in network installation.

  • Avoid changing your business processes. IT consultants should be willing to adapt to your business. If you don’t feel comfortable with an IT consultant's recommended changes, you’re probably not going to have a good experience with them.

  • Opt for 24/7 support services. Technology problems can happen any time, day or night. If a problem interrupts your ability to do business, you'll need someone on-call to fix it ASAP.

  • Be leery of the upsell. IT providers might try to sell you a service package that includes many features you‘ll never use. If their price doesn't fit your budget, look for a consultant that’s willing to perform the services you need at the price you want.

  • Look for industry knowledge. If you're in the financial services industry, for instance, it's critical that your IT consultant understands the government regulations and overall processes you are required to follow.

  • Ask for references. While it's great to believe someone’s backstory, it's also important to verify his or her experience. It's important to know that the person you’re working with is trustworthy, makes their clients happy, and delivers positive results.

It may take time, but carefully reviewing potential candidates will help you find the right IT consultant for your business. You've worked hard to build your business, so it's important that you choose IT expertise that will support it as it grows.

Learn more about implementing technology solutions for your business.