D&M Well Service: How digital recordkeeping helps both the business and the customer
Keeping good records can serve as a value add for your customers.
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RANDY CURETON: We had a farm that we had worked on over the course of about five years and kept really good records of all of the necessary information regarding that well and the pump that was installed in it. When it came time for the farmer to sell that farm and move onto another opportunity, the incoming buyers took the information that we had gathered on all of the wells and used that to determine whether or not they were going to buy the property. They decided that they wanted us to continue to do the work for that farm as well as doing work on some of the other farms that they had purchased in the area. So that helped tremendously in gaining us some new work.